IPMA-HR’s Assessment Services Department is pleased to announce our new and improved Customized Exam Policy! The new policy was designed to make the customization process more convenient for customers, while also increasing test security.
New Customized Exam Policy
Agencies that place a customized test order will no longer receive a master copy of the exam, nor will they be required to make copies of the exam for their candidates. The Assessment Services Department will provide up to 20 professional candidate test booklets for no additional charge. If you need more than 20 candidate booklets, the cost is $16 per additional booklet.
IPMA-HR will retain all master copies, answer keys, reading lists, and original customization packets for up to three years. If you would like to reorder a customized exam that was created under this new policy, there is a $97 administration fee to ensure the test questions are up to date and that your reading list is current. You will also be charged $16 per candidate booklet.
Please note that this pricing only applies if no changes or revisions have been made to the previously ordered test. If you want to change or replace any items, you will be charged the standard pricing of $395 labor fee + $10.00 per test question.
How does this affect me?
Agencies that have ordered customized exams prior to the new policy may continue to use their previously received materials (i.e., master copy, answer key, reading list, etc.). However, you should contact the Assessment Services Department before each test administration to make sure there were no updates to the questions on your test and to ensure your reading list is current. If you no longer have your reading list, master copy or answer key and need to request another from the Assessment Services Department, the following rules apply:
- For customized exam orders placed under the previous policy in 2015 or later, your exam will need to be rebuilt in order to generate an extra answer key, test, and/or reading list. To update your customized test and bring it in line with the current policy, there will be a flat fee of $395 to rebuild your test. You will receive up to 20 candidate booklets as part of the cost to update the test. Any additional booklets are priced at $16 each. Future orders for this test will be under the standard pricing described above.
- For customized exam orders placed prior to 2015, you will need to start an entirely new customized test order.
