Welcome to the Summer 2013 Assessment Interns
Hoda Hafezisoleyman Zadeh, left, and Kaitlyn Kavanagh have joined the Assessment Services Department for the Summer.
We would like to introduce two new individuals joining the Assessment Services Department for the summer. Hoda Hafezi and Kaitlyn Kavanagh were selected to join the Assessment Services Department on a summer internship. They will be working side by side with IPMA-HR staff to get a better understanding of the technical expertise and dedication that goes into creating reliable and valid assessment products.
Hoda is currently a Junior attending the University of Maryland, pursuing her Bachelor’s Degree in Psychology. Kaitlyn is a rising Senior at the Catholic University of America, also pursuing her Bachelor’s Degree in Psychology. Both students are very interested in the advanced field of Industrial/Organizational Psychology and hope this internship will give them applicable experience in the field.
We look forward to hosting these two bright and motivated individuals throughout the summer months!
Notice of Holiday Hours for Memorial Day 2013
IPMA-HR’s office will be closed on Friday, May 24th, and Monday, May 27th, in observance of Memorial Day.
Please bear this in mind while planning any orders for upcoming tests. Orders placed on Thursday, May 23rd, will not be shipped until May 28th at the earliest.
If an urgent situation arises prior to the office closing on Thursday, May 23rd, please be sure and contact us by phone at (800) 381-8378 so we can attempt to help.
New Test Development Project: Customer Service Representative
IPMA-HR is currently in the process of creating a computer-based selection test for customer service positions throughout government agencies. This would include any position that has front line interaction with the public (e.g., customer service representative, front desk positions, clerks, 311 center representative, etc.).
We anticipate that the computer-based test will be a job simulation that will include audio/video recordings of customer contacts with candidates indicating how they would handle the issues presented, using reference materials that would typically be available to them. The format of the test would be multiple-choice as well as data-entry.
This is where we need your help. In order to create a useful test we need agencies to participate in the test development process. (more…)
Get the Word Out: Tips for Boosting Your Recruitment Efforts
Once you have your job bulletin prepared and it is eye-catching, concise and informative, you are ready to start spreading it around. Just like the other background materials that we have discussed in the recruiting series, you should do some preparation and research to increase the effectiveness of your advertising results. Ideally your approach to attracting viable candidates will be a combination of the two types of recruiting we discussed in article one: “They Find You” and “You Find Them.”
Like most public sector entities your resources are probably limited, which means you are short on money and manpower. Therefore, it is critical that you make the most of your efforts and take advantage of as many freebies as you can. In my experience there are many radio and television stations that will air public service announcements for agencies recruiting for public service positions. We also found that when we made special efforts to add large numbers of police officers to one department I worked with, the media picked it up as a news story and every local news show and newspaper carried the story. Our recruiters were even invited on some talk segments for television and radio all of which served to give us tremendous exposure. Perhaps your local stations will see your recruitment as newsworthy as well, particularly in this time of high unemployment. Giving them a call and pitching that angle may prove beneficial. (more…)
New Police Detective Test Form Available
A new form of the Police Detective promotional test is now available. The PDET 202 features 100 all new items that are parallel to the PDET 201 Test. The breakdown of questions is as follows:
| Content | Items |
|---|---|
| Police investigation procedures | 29 |
| Laws related to police work | 37 |
| Concepts for writing and completing reports, records and paperwork | 34 |
| Total | 100 |
The reading list for the PDET 202 Test is the same as the PDET 201, and can be requested here. Please visit the test page to order your inspection copy today!
New Police Officer Video Test Available
We would like to announce the release of a new version of our video-based test, the PO-EL 302 VID Entry-Level Police Officer Video Test. The test assesses a candidate’s ability to observe, listen and retain information, use situational judgment and common sense, as well as test their reading comprehension and problem solving abilities using a video format.
It is important to note that tests that use videotaped scenarios have been shown to assist in reducing the possibility of adverse impact. (more…)