As many of you know we conducted our annual Needs Assessment from July 19^th to August 3^rd. I would like to personally thank over 400 of you that responded. This is the second year in a row that such a large percentage of our customer base has participated and we appreciate your feedback.

This year’s needs assessment focused on some of the new products that are currently under development as well as some new resources we have in the pipeline.  We also asked specifically about this ASR blog and what topics you want to see covered in the future. We were excited to see many responses and will be using one particular recommendation for an article series, running a successful recruitment process, in the next few months. (more…)