If you haven’t seen the new video featuring our police assessment products, then you’re missing out on pure animated awesomeness!
https://www.youtube.com/watch?v=09J3nV1m4tg
Want to know more about IPMA-HR’s line of police assessment products? Visit us online!
On November 14, Ben Haiman, executive director, Professional Development Bureau of the Metropolitan Police Department in Washington, D.C., led a webinar, “Best Practices in Police Recruitment: How the Metropolitan Police Department Continues to Thrive in a Challenging Environment,” sponsored by IPMA-HR’s Assessment Services Department. Following are some of the highlights from Haiman’s talk. IPMA-HR members can access the full archived webinar through our Webinar Library.
Want to know more? Listen to the entire webinar online. Not a member? Become one!
They may not be of a baby panda sneezing, but they’re still pretty awesome! Take a few minutes to check out our new “everything you wanted to know about IPMA-HR’s assessment products in two minutes” video and our new “everything you wanted to know about IPMA-HR’s fire service products in just over a minute” video. You won’t regret it. We promise, it’s better than “CATS.”
Woohoo! The new Assessment Services catalog is available online for viewing — or download your very own copy! What’s new? SO MUCH! I can’t even tell you how cool it is. You really should see for yourself.
Well, okay, here’s a sneak peak: new tests (paging Public Works …), new services (I can take my test from where?!), new and updated publications (setting that passpoint like a pro now!) and new ways to communicate with you (your awesome sense of humor is now available on social media?!) — oh, my!
Check it out! Tell your friends! Tell your dog! Tell your friends and your dog. It’s that awesome.
The opioid epidemic and succession planning are my two top concerns right now.
In Sagadahoc County, the opioid epidemic is of real concern. There are a lot of issues related to it that require a great deal of our time, from the number of calls we take regarding overdoses, to investigators working on trafficking cases, dealing with the number of people in our jails who are addicted and getting folks into treatment and recovery – it’s a lot for any department.
Sagadahoc County Sheriff Joel A. Merry | Image: Bangor Daily News
Succession planning is my top human resources issue. Retirement is the main reason we’re losing people, though we recently lost two transport deputies to the private sector. On the patrol side, we’ve had a very stable workforce, but we do have some pending retirements. This concerns me due to what my fellow law enforcement administrators are going through with recruiting. It’s a real concern. When I started my career in law enforcement 35 years ago, it was so competitive that I didn’t get my first two attempts.
We’re answering the call with life-saving aid, aggressive tactics, education and recovery.
Sagadahoc County is one of the first agencies to start carrying Narcan in Maine. We did this because we service a lot of small rural communities where EMS are 15-30 minutes away. Having a deputy with AEDs and Narcan can save a life.
The other thing we’ve done is get more aggressive on the law enforcement side trying to eradicate the traffickers and educate the public. We’ve trained patrol in interdiction strategies and we work closely with MDEA (Maine Drug Enforcement Administration) on public awareness, as well as some diversion tactics.
The tactic I’m most proud of is one where we connect people with a recovery coach and group counseling. Our programs deputy carries a caseload of 7-15 folks who are required to check in every night and meet with him face-to-face once a week. They are also subject to random drug testing and need to be employed or looking. We want to hold them accountable. It’s another level of probation and provides additional support to the probation office to help keep them on the right track.
Thinking ahead, we’re providing leadership training, adding specializations, and performing youth outreach.
Everyone who applies for a promotional position gets to attend a leadership training program through Granite State Police Career Counseling. It consists of a one-day leadership course and a three-day course on supervision, teaching them what supervision is within an agency, what does it mean and how will your role change as a supervisor.
Sagadahoc County Sheriff’s Dept. attending a You Matter event at Woolwich Central School. The officers greet students as they arrive.
We’re also adding in some specializations to build skills and to help keep our deputies interested in this agency. To that end, we recently restarted a K-9 program, and we have another deputy who is specializing in accident reconstruction.
We have done some youth outreach, including Project ALERT, which is similar to DARE. Prevention work is something I would like to do more of. I’ve toyed with the idea of a visitation program such as deputies stopping by schools to say hello and have lunch with the kids.
9/11 was a defining moment in my career.
One of the defining moments of my career came when I was a lieutenant with the Bath Police Department. My chief at the time was away attending the FBI academy, which corresponded with 9/11. A lot of things were fast moving. There were so many unknowns: are we a target, are we next?
The USS Zumwalt at Bath Iron Works. Image: Bangor Daily News
In Bath we have Bath Iron Works, which is a major U.S. shipyard and producer of naval ships. We had a lot of protocols around that – we had to provide guards 24/7 to protect the military assets. We were working very closely with neighboring law enforcement departments and built strong partnerships during that time.
Working with other agencies in both the private and public sector, I had to learn a lot of communication skills very quickly and make sure information was being shared — that I was communicating with all stakeholders. I had to focus. It provided me with insight into what leadership needs to be: As a leader, you have to be thinking about the now and what happens tomorrow at the same time.
We care.
What is the one thing I’d want our community to know about law enforcement? We care. We really do care about the health and well-being of our community.
Our communities are a great place to live, work and play, and as members of law enforcement, we work hard to keep them as safe as possible so people can live without fear and enjoy their lives.
-Sheriff Joel Merry, Sagadahoc County Sheriff’s Office, Maine
This article originally appeared in IPMA-HR’s monthly magazine, HR News.
It seems you can’t open a newspaper or turn on the news without hearing a story about the hiring crisis in law enforcement. There’s no way around it: departments nationwide – from large metropolitan areas to small town America – are embroiled in a crisis-level hiring shortage.
The reasons for it are many, and none of them easily surmountable. It starts with large numbers of baby boomers retiring and a robust economy – officers who leave before retirement are often moving to the private sector for better pay, better hours and less stress.
The thriving economy also provides much more opportunity for those entering the workforce. And, given a choice between a job known for its high-stress, low-pay and nontraditional work hours, a 9-5, Monday-Friday in the private sector seems the obvious choice for many.
Then there’s the undeniable sullied image of the profession. Where once choosing a career in law enforcement was akin to that of superhero, now a solid percentage (34 percent, according to Pew Research Center) of the public hold a neutral or negative view of the badge and the people behind it. Among minorities, the number trends much higher.
The Millennial generation is also of a different mindset than any previous generation. They place a much higher value on work-life balance, need greater variety in their work assignments, and aren’t as patient with the lengthy hiring process: “… for some Millennials, there’s an expectation for immediate gratification: instant replies, constant communication. It’s labor intensive for my command staff,” said Cumberland County Sheriff Kevin Joyce.
“Today’s recruits are more interested in a work-life balance; they want time off,” said former Deputy Chief John Haas of the Arlington County Police Department. “The four-day workweek is very popular. Departments are going to have to adapt to the Millennial way of thinking and values. This is a different generation.”
And, while the job has always been dangerous, wearing the uniform today carries with it greater risk than in times past. According to the National Law Enforcement Officers Memorial Fund, there were 135 officers killed in the line of duty in 2016, twenty-one of which were the result of ambush-style attacks – such as the five Dallas police officers who were assassinated – the highest it’s been in over 20 years. If the trend for 2018 continues, the number of officers killed in the line of duty will increase by 13 percent, with 146 officers lost.
Departments are doing their best to maintain the safety of their communities despite the shortage; however, the fact is: open positions create gaps in patrol, leading to slower response times – and less safe communities. Quite simply, the lack of qualified applicants has left departments from coast to coast desperately searching for new and creative ways to recruit – and retain – good officers.
Addressing the issue in the short-term
There are a number of ways in which departments are seeking to address the issue in the short-term:
Small agencies struggling to keep up turn to each other
Small, rural agencies simply can’t compete with the larger agencies in terms of budget or opportunity for advancement or variety of duties (e.g., tactical team, drug task force). In a small department, the loss of even one officer can deal a serious blow. Take Searsport, Maine, where the department is staffed by just three officers: Call the department, and there’s a good chance Chief Dick LaHaye will answer the phone.
In response to the hiring crisis, more small, rural agencies are looking into a merger with surrounding towns. For example, in New York, Spring Valley Police Department is looking into merging with neighboring Clarkstown and Ramapo, and in Maine, a voter referendum question is under review that could result in the merger of the Gouldsboro and Winter Harbor departments.
Other cities contract with neighboring towns or the county. This is the case in Lanesboro and Fountain, Minnesota, where city officials have a contract with the Preston Police Department for law enforcement.
A failsafe, short-term solution doesn’t exist
Departments nationwide are trying everything they can think of to get qualified applicants in the door who truly desire to be in law enforcement. But, try as they may, a failsafe, short-term solution doesn’t exist, according to Haas.
“They have to do more than hang a ‘help wanted’ sign,” said Haas. “It’s going to take time, thinking differently and investing in people early on, especially teens and college students. The agencies that are seeing the most success in hiring are those that have Explorer programs, that have programs and training on college campuses. They get people hooked on the profession early on.”
Programs such as Haas suggested are cropping up in forward-looking departments all across the country.
One constant amid the hiring frenzy
Departments are desperate for good recruits, no question. But there’s one standard that hasn’t changed in the face of the current hiring crisis: Every department from the big to the small wants people who are not only passionate about making a difference in their community, but who are inspired to begin – or maintain – a career in law enforcement.
“Policing isn’t easy,” said Michael Parker, consultant with The Parker Group and retired police commander for the Los Angeles County Sheriff’s Department, in a recent Police Magazine article. “People are under distress. Policing provides a great opportunity to help people in a great degree of need. But it’s also very difficult because you are in danger, both physically and emotionally. You really need to look inward to see if this is for you.”
Jenny Donovan is a freelance writer and former police officer who resides in Maine.
Creativity is key to meeting the challenges we face.
We’re facing four major challenges – all equally big. First, we’re one of the top five fastest growing counties in the country, and we’re having a hard time keeping up with that growth. We’re not currently staffed appropriately to provide the level of service we’d like to. Most days it feels like we’re throwing mud on the wall and seeing what sticks. We’re working with other elected officials on growth, helping them see why we need add staff, but it has been and continues to be a serious challenge.
We also police the transit system. Plus, a new commercial airport is set to open where Boeing is, and we have to police that also. We have got to staff up to these changes, and it’s been a challenge, especially in the current climate. We’ve had to become a lot of more engaged with the community and connect with youth.
Then come the big three: mental illness, homelessness, and the opioid crisis. All three affect how we manage policing. We’re constantly thinking about how to keep everyone safe and in the loop. These issues create challenges that force us to look beyond traditional policing. How do we retool ourselves?
We’re in the midst of a public health crisis: 60-70 percent of our inmate pop have reported metal illness in the last five years. The Snohomish County Jail isn’t staffed for or designed to be a mental health hospital. We can’t use the jail in this way. People aren’t getting the help they need. We can’t make them healthy and are thus sending them back out with same issues. We’ve enhanced our medical staff, brought in outside vendors, we use Facetime for therapy with outside providers, and partnered with the state to bring folks in part-time. But the state is backlogged.
And there’s the opioid crisis. Over 90 percent of our homeless population is suffering from an addiction or mental health issue. Some of our deputies are partnered with social workers, and they’re going out to homeless camps to try to figure out who needs help with addiction and get them treatment.
This is a nationwide crisis that’s on everyone’s mind; everyone wants to talk about it, and it’s going to be here for a while. The thing I’m proud of are the changes we’ve made: a pair of handcuffs and a trip to jail doesn’t work with this crisis. It won’t get us out of this. People say “take them to jail” all the time, but when we give people a hand up, we connect with them, we get them help, they’re not in our system anymore.
Ours is the one business that doesn’t want repeat customers. It’s not fair that we have to fix it, but nontraditional methods are working. We’re trying to be creative as we can. I deal with a lot of people — good families — who are dealing with this. These are human beings. We don’t choose who we protect and serve, it’s everybody.
Over 30 years in law enforcement has taught me a lot.
I’m getting ready to start my 32nd year in this profession. Back when I joined the Snohomish County Sheriff’s Department as a deputy, I was chosen to be part of a community policing program. My experience with that program is something that has stuck with me and set me on a path toward working very closely with the community. I learned a lot from it. For example, I learned the importance of saying, “I’m sorry, we shouldn’t have done that.” And I’ve learned the importance of sitting with people and working together to find solutions.
Our motto is “community first,” and it’s the defining value of my career.
We understand our role as law enforcement; it’s a very honorable but contentious task.
If there’s one thing I’d like the people of Snohomish County to know about our job, it’s that we understand our role. We’re very fortunate to live in a community that supports law enforcement, and in turn we work really, really hard to reduce crime and be engaged in the community.
Every single day we work to engage and connect — and take our lumps when we need to. We don’t ever lose sight of that. Our is a very honorable but contentious task, and we have to be compassionate in everything we do.
-Sheriff Trenary, Snohomish County Sheriff’s Office, Washington
Bangor Daily News | A crew from the York Village Fire Department may have been the most welcome people in Lawrence and North Andover, Massachusetts, Thursday night, as they worked to feed upward of 500 firefighters, police officers, ambulance workers and other first responders battling multiple fires in a three-town area.
metro.us | On Sept. 12, 75 members of the elite Police Highway Patrol Motorcycle Drill Team displayed their finery during a pep rally to raise awareness of the upcoming Hero Thrill Show, to be held on Sept. 22 in South Philadelphia. Sixty-four years running, the Hero Thrill Show helps raise funds to educate the children of fallen heroes.
Firehouse | Town of Oneonta Fire District commissioners voted Thursday night 3 to 2 for dissolution, turning the job of negotiating a fire protection contract over to the Oneonta Town Board, which objects to the step.
ABC 7 News | Former Chicago Bears star running back Matt Forte says he has a whole new respect for police officers after going for a ride-along on the South Side in Chicago’s Auburn Gresham neighborhood. “The narrative, even to the young kids is that, all police officers are bad, and that’s not the case, so we gotta find some common ground,” Forte said.
The Citizen | The Peachtree City (PTC) Police Department and members of the community lent a hand to those impacted by Hurricane Florence by collecting 21.5 tons of needed goods that were shipped to North Carolina on Sept. 19.
CorrectionsOne | In a major victory for civil rights groups, a federal judge has banned Dallas County from using a predetermined schedule to set bail without considering other amounts or alternatives that would allow the suspects’ release from jail. Though U.S. District Judge David Godbey’s order is temporary, his ruling Thursday indicated that the groups that sued the county earlier this year “are substantially likely to prevail on the merits” of their arguments.
The Press-Enterprise | Seventeen of the 28 cities located in Riverside County have a contract with the Riverside Sheriff’s Department. All are happy with the services they receive, but none are happy with the cost. But county officials say if anything, it’s the county that’s been getting a raw deal. County government, they say, isn’t getting enough to cover the cost of sheriff’s services to cities.
Emergency Management | Since the program’s launch on June 25, 299 text messages had been sent to dispatchers across the county as of Aug. 21, although Koenig noted that figure includes test messages that were used in training. The sheriff’s office said that as of Aug. 21, it had received 23 emergency calls that originated as texts since the program’s launch.
WFLA | One police officer is watching out for the kids he serves, most of them Hispanic and Spanish speakers, by getting them off the streets and into the ring. He has the community saying Vamos Tampa Bay. He’s training kids to fight. In the ring and in life.
The Wichita Eagle | After a convict on a crime spree shot Deputy Robert Kunze above his protective vest and before the mortally wounded deputy collapsed, the lawman managed to kill his attacker. If Kunze had not kept fighting in his dying moments, Sheriff Jeff Easter says, at least two other people could have been murdered.
The Council of State Governments Justice Center | While many policymakers are keenly aware of how spending on prisons has changed over the last 10 years, they often know less about how spending on probation and parole supervision has changed or what recidivism outcomes are for people leaving prison or starting probation.
NJ.com | NJ Transit Police along with other first responders have used the overdose drug Narcan to save the lives of 100 people this year who were overdosing on opioids, agency officials said.
government technology | Both Gilbert and Chandler have grown so explosively that their police and fire departments no longer can rely on other municipalities to train officers and firefighters. As a result, Chandler opened the first phase of its new public safety training complex – a $26.3 million facility – in July.
KTUU | Gov. Bill Walker said Wednesday that Alaska State Troopers will get a 7.5 percent raise later this week, and another 7.5 percent if the Alaska Legislature approves the increase next session. … “For me it was a retention crisis,” Walker said. “When we have wonderful, dedicated law enforcement officers, troopers, that are going elsewhere because it’s better pay, better benefits, I pay close attention to that.”
KOB 4 | Since July, the police department has lost more than 12 officers, some of them went to APD, which pays more. A starting wage for a Santa Fe police officer is $19 per hour. At APD, the starting wage is $29 per hour.
(For more on this, see: “Santa Fe, Calif., Police Department to City Council: We’re ‘Bleeding out Officers‘”)
government technology | California’s National City police and fire departments have a new type of tool: drones intended to provide officers and firefighters a bird’s-eye view for public safety efforts, such as to find a missing person, document a crime scene or assess a fire.
IAFCTV | At FRI 2018, IAFC TV spoke with Chief Deryn Rizzi about some of the important issues in the fire service right now surrounding the topic of human relations and the initiatives the committee will take on during her tenure.
FireRescue1 | Houston Fire Chief Sam Peña on Tuesday warned of dire consequences — including possible layoffs of more than 800 firefighters and deferred maintenance or upgrades on aging equipment, if voters approve the firefighters’ pay parity initiative on the November ballot.
Police Magazine | Kazz wrote on Facebook, “An elderly woman came into my station today and gave me $3 in change to put on her gas pump. A police officer was standing behind her and happened to hear the amount and saw she was using a cane, struggling to walk back to her car. He went outside and told her to sit in the car as he would pump the gas for her. After a few minutes of getting to know one another he realized she was really struggling and didn’t have any gas or money left.”
The Sentinel Echo | Some solutions are expected to come from 2017 Senate Bill 120, sponsored by Rep. Whitney Westerfield, R-Crofton. The legislation, now law, is expected to reduce the inmates in Kentucky jails and prisons through alternative sentencing–including reentry programs–and so-called prison industry enhancement programs.
Journal Star | The calls instead went to other departments staffed by trained volunteers, either personally selected by a fire officer on scene or according to a predetermined order on file with the agencies and dispatchers, contradicting the most basic tenets of firefighting.
The Sacramento Bee | A McClatchy investigation found that large stretches of rural California — where county sheriffs are the predominant law enforcement agencies and towns often run only a few blocks — do not have enough sworn deputies to provide adequate public safety for the communities they serve.
CorrectionsOne | In this episode of Tier Talk, Anthony Gangi discusses the difference between influence and control, particularly when it comes to prison gangs.
The Philadelphia Inquirer | … And as the calls pour in, the county — like so many other counties and states nationwide — has grappled with a dire shortage of 911 call-takers and dispatchers, jobs with long hours, high stress and a salary that nets less than $45,000 in Montgomery County.
Governing Magazine | The workload of fire departments has grown substantially, even as their core mission — putting out fires — has dwindled. “Communities tend to lean on the fire service in times of crisis,” says Charlottesville Fire Chief Andrew Baxter. “People are looking to the fire service for leadership and partnership for all aspects of emergency response.”
PoliceOne | Unfortunately, it’s not the program’s success as a component of an overall community policing model, but rather the alarming rise in the lethality and frequency of school shootings that has been a major driving factor for requests for SROs in our schools. These requests come not only from law enforcement agencies with established SRO programs, but from elected officials, school officials and the public who may not be aware of the many facets of an SRO program.
CorrectionsOne | You represent your agency every time you don your uniform, and your social media presence does the same thing. If a citizen sees a derogatory image on a CO’s Facebook page, he or she wonders, “Is the whole agency like that?” COs who think there is privacy when posting content online are sadly mistaken.
First Coast News | Therapy dogs help 911 dispatchers at the Jacksonville Sheriff’s Office process their emotions after dealing with a deadly mass shooting on Sunday.