We’ve expanded our products and services to serve you better! Here’s what’s new:

• Customer Service. This new test line is designed for use across many different job classifications particular to public sector agencies including 311 Center representative, customer service representative, front desk positions, clerks, office assistants, etc.
• Public Works. We added a new test category this year and are happy to announce that our new Wastewater Treatment Operator and Wastewater Treatment First-line Supervisor tests are now available to order!
• Administrative Support. Custom Combined Modules allow you to choose from any combination of 10 of our most popular individual modules to create one customized test booklet for easy administration and scoring. To make administration even easier, customized modules can also be accessed through our Online Test Administration Service (OTAS).
• Live Remote Proctoring. IPMA-HR has partnered with ProctorU to equip agencies with the ability to allow job candidates to take tests from any location — wherever they have a computer with a high-speed internet connection.
• Passpoint Guide. Efficient and effective, IPMA-HR’s Passpoint Guide provides you with step-by-step instructions and Excel spreadsheets to show you how to determine a threshold of acceptable performance on the score continuum. In other words: who should pass the test.
• Engage! We are excited to announce that the Assessment Customer Group is now live on Engage and open to all our test security agreement signers! Log in to learn more!

Follow the links above to learn more, or call us at: 1-800-381-TEST (8378).